Moon I know what you are going through. I work in an emergency travel call center. We handle these type of things everyday.This is worse than I have ever seen things. The stress level is high. We have great managers that are providing catered food and walking the floor to make sure everyone is ok. They have a tv on the floor tuned into CNN so we know what is going on. At noon yesterday, during the prayer service, they had us all put our callers on hold and observe a moment of silence. We had an office in WTC 1 and another one in one of the other buildings. No one was hurt from American Express but many of our corporate accounts had people on the planes. I read the list and knew some of the names. Going to work is hard but we keep saying at least we are helping in some way. I had several callers yesterday tell me they are so greatful we are there and how kind, patient and helpful we are and that they appreciate the work we do.
This touches me on a different level. Jorge heads up a team that handles crisis situations. He took the dogs to OKC bombing and to A&M bonfire. I saw Danelady's post about the dog leaving on Friday and have to wonder if Jorge is gone too. He said Thursday night that he would probably be in NY on Friday. I have not heard from him since we got back.
Just take care of yourself so you can help others. Im off to work now.
God Bless everyone.
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